Terms of Service
These Terms of Service ("Terms") govern access to REV360, a service of Sham Empires LLC doing business as REV360 ("REV360," "we," or "us"). By creating an account or using the service, you agree to these Terms.
1. Pilot and early-access service
REV360 provides business-intelligence workspaces, diagnostic intake, analytical reports, and related company-management features. Pilot and early-access features may change, be unavailable, or contain errors. An order form, pilot agreement, or other written agreement may add terms for a particular customer; if it conflicts with these Terms, the signed written agreement controls for that customer.
2. Accounts and authority
You must provide accurate information, protect account credentials, and promptly report suspected unauthorized use. If you submit company data, invite users, or act for an organization, you represent that you have authority to do so. Workspace owners and administrators are responsible for assigning appropriate access.
3. Customer data and evidence
You retain ownership of data, documents, records, and other content you submit ("Customer Data"). You grant REV360 the limited rights needed to host, process, analyze, secure, support, and return Customer Data as part of the service. You are responsible for having lawful rights and permissions to provide it, including personal, employee, customer, and financial information.
4. Analytics and human review
REV360 outputs are decision-support materials, not legal, tax, accounting, investment, employment, or other professional advice. Automated analysis can be incomplete or inaccurate, especially when source evidence is incomplete, inconsistent, or mislabeled. You remain responsible for reviewing material names, dates, amounts, relationships, recommendations, and decisions before acting.
5. Acceptable use
You may not use REV360 unlawfully; access another customer's data without authorization; probe or disrupt the service; bypass security or usage limits; introduce malicious code; reverse engineer protected service components except where law permits; or use the service to violate privacy, intellectual-property, or other rights.
6. Confidentiality and security
Each party will protect the other party's nonpublic confidential information using reasonable care and use it only for the relationship. REV360 uses administrative, technical, and organizational safeguards appropriate to the service, but no system is completely secure. You must use available security controls and notify us promptly of suspected compromise.
7. Third-party services
REV360 may interoperate with hosting, authentication, analytics, AI, file-processing, connector, and other third-party services. Their availability and handling of data may be governed by their own terms. You authorize the third-party processing necessary for features you choose to use.
8. Fees, pilots, and taxes
Fees, usage allowances, pilot duration, and payment terms are those stated in an applicable order form or written agreement. Unless that agreement says otherwise, fees are nonrefundable and exclude taxes. REV360 will not silently impose a paid plan that was not agreed with the customer.
9. Ownership of the service
REV360 and its licensors retain all rights in the service, software, workflows, designs, documentation, and protected methodologies. These Terms do not transfer ownership of Customer Data to REV360 or ownership of REV360 technology to you. Feedback may be used to improve the service without identifying or disclosing your Customer Data.
10. Suspension, termination, and data handling
You may stop using the service at any time. REV360 may suspend access when reasonably necessary to address security, unlawful use, material breach, nonpayment under an applicable agreement, or harm to the service or others. On termination, access may end and Customer Data will be handled according to the applicable agreement, Privacy Policy, legal obligations, and then-current retention and recovery practices. Contact support before termination if you need an available export.
11. Disclaimers and liability
To the maximum extent permitted by law, the pilot service is provided "as is" and "as available," without warranties of uninterrupted or error-free operation. Neither party is liable for indirect, incidental, special, consequential, or punitive damages to the extent the law permits. Any additional warranty, indemnity, or liability terms for a paid engagement must be stated in the applicable written agreement.
12. Changes
We may update these Terms as the service changes. We will update the effective date and provide additional notice when required. Material changes will apply prospectively unless law requires otherwise.
13. Contact
Questions about these Terms may be sent to support@rev360.ai.
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